1. Order Processing & Fresh Dispatch
All Iki Wellness skincare orders are freshly prepared, carefully inspected, and dispatched within 24 business hours from our facility in Bangalore, Karnataka.
2. Delivery Timelines Across India
We partner with premier express logistics carriers (Delhivery, Bluedart, DTDC, Xpressbees) to ensure timely, safe delivery:
- Metro Cities (Bangalore, Mumbai, Delhi-NCR, Hyderabad, Chennai, Kolkata): 2 to 3 business days.
- Tier 2 & Tier 3 Cities / Rest of India: 3 to 5 business days.
- Northeast & Special Remote Regions: 5 to 7 business days.
3. Shipping Rates & Thresholds in INR (₹)
• Free Pan-India Shipping: Available on all orders with cart value above ₹999.
• Standard Shipping: A flat delivery fee of ₹60 applies to orders below ₹999.
• Cash on Delivery (COD): Available across 19,000+ PIN codes in India at no extra convenience charge.
4. Live Parcel Tracking
As soon as your package is dispatched, you will receive an automated SMS and Email with your tracking number and direct live tracking link.